Last updated: April 25, 2026
1. Introduction
Welcome to Selftor ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website, use our real estate marketplace, or engage with our service provider sub-platforms (including seller.selftor.com and services.selftor.com), and tell you about your privacy rights and how the law protects you.
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes billing address, physical property address, email address, and telephone numbers.
- Financial Data: includes payment card details (processed securely via our third-party payment gateways).
- Transaction Data: includes details about payments to and from you and other details of properties listed or services purchased through us.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
- Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, and feedback.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you (e.g., listing a property or providing a matchmaking service).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- To improve our AI valuation models and smart matching services, ensuring the data is properly anonymized where possible.
4. Disclosure of Your Personal Data
We may have to share your personal data with the parties set out below for the purposes set out in Section 3:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors, and insurers.
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
- Other platform users strictly when you initiate a transaction or inquiry (e.g., sharing a seller's contact details with a verified buyer, or connecting a client with a service provider).
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact our data privacy manager in the following ways:
